Help Center

If you want to withdraw the available balance of your Onebuy account to your account, you need to go to "Member Center - (Asset Management) Balance - Withdrawal", select and click "Withdrawal" to submit an application. Finance usually processes it within 2-3 working days. After applying for withdrawal, the requested amount will be frozen and cannot be used. After financial processing, the funds will be returned to the receiving account where you submitted the application.